Facebook is a love it or leave it kind of platform. The people who love it LOVE it…the people who hate it avoid it like wildfire. Continue reading
If you run your own business, you’ve probably heard about an “online presence.” So what exactly is it really? And how can it be used to help build your business? How much time is that going to take to build?
Simply stated, an online presence is created from everything that you do online. It tells people about who you are, what you do, and where they can learn more about you. This takes into account your website, social media, newsletters and ezines, blogging, article marketing, and any of your other online activities. Continue reading
My husband and I go to a special restaurant three times a year; my birthday, his birthday and our anniversary. This place is special to us. When our waitress brought our drinks she wished me a happy birthday and pointed out that our menus were personalized and invited me to take them home as a keepsake (you can see my menu below). I thought that this was a really thoughtful and smart way of connecting with their customers and it made me feel important and special. What great customer service! It reminded me of my favorite quote..
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel”- Maya Angelou
This quote has always resonated with me. Continue reading